The people ahead of me in line were ready to order but no one could be bothered to serve them. People behind me came and left in disgust so finally after 10 minutes of waiting for the people ahead of me to have their order taken I had enough and left. I suppose I could have tried the drive thru to see if that was any better but by that point I decided to take my business elsewhere. For the record, McDonald's was busier and I was still in and out in under 5 minutes.
There was recently a change in ownership and Management is what I was told. Coffee in the past has always been hot, but many orders have been observed to be made wrong (by myself over multiple visits). FOH is generally maintained fairly well, but the men's restroom and behind the line (BOH) are both consistently in need of desperate attention in the housekeeping department. I've mentioned it to management every time I've been in for the last month. I posted pics today.
Waited in drive through for 20 mins 6th car in line. Got mu coffees. Cold brew didnt have cream and sugar in it so had to have it made again
The princess of dunking donuts queen Heather Fuller doesn't need to disrespect people enough where they cry when they pull away thank u Dunkin donuts for the wonderful experience I'll make sure to spread my wife's experience w everyone I know til she is replaced
Wait was way to long. One cashier/helper. Line was out the door.
Dunkin Donuts is a US Bakery based in Belfast, Maine. Dunkin Donuts is located at 27 Starrett Dr, Belfast, ME 04915, USA.
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